We want to make sure you are happy and satisfied with your Viori products. If you are unsatisfied and would like to return your order, we will allow it as long as the bar is at least 75% intact and it's within 30 days. For return instructions, please contact firstname.lastname@example.org so we can send you return instructions on where to send it back and provide you with a return merchandise authorization # (RMA). Please do not send anything back before contacting us first and without an RMA # (return merchandise authorization). Also, please note that the customer will be responsible for shipping back the product.
Once returns are received, we will process the return items and refund within 1-2 business days.